We take a fully refundable deposit of £50 for all our consultations or when booking in single treatments, this is refunded should you need to cancel, or when you attend the deposit will be deducted from your consultation or treatment cost.
Failure to give the full notice will result in the deposit being taken. This allows us to manage our diaries and offer the appointment time to another patient.
If you are unable to attend your appointment, please contact us on 07912022677. We will need to know that you wish to cancel 48 hours before your appointment is due. Failure to cancel or rearrange at least 48 hours before your appointment will result in the loss of the treatment from your value pack or deposit being redeemed.
Please arrive for your appointment 15 minutes in advance so that the necessary paperwork can be completed. Late arrival will result in reduced treatment time or forfeiting the appointment. Should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.
Prior to your appointment we will inform you of any preparation required in advance of your treatment.
Any client who requires treatment and brings a child with them must also be accompanied by another adult to assist the child whilst the client is being treated.
Failure to bring an adult with the child will result in the treatment being cancelled. No children under the age of 16 years must be left unattended within the clinic at any time.
It is the client’s responsibility to make sure that they inform us with all and any medical history details before the treatments are undertaken. Pregnancy and breast feeding are excluded from any treatment.
No treatments will be offered to people under 18 years of age.